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Mike Stevens

United States

1 Reviews
2 Reads
0 Useful

1 review

PDF Reader Pro

Horrible customer service

Horrible customer service. Only way to contact is through email, which is troublesome. Sent an email on day 1 that included information on the issue I was experiencing along with the problem PDF I created. On Day 2 (24 hours later) PDF Reader Pro got back to me asking for the very same thing I sent them on Day 1! So, on Day 2, I resent the PDF with a note that the problem PDF was embedded in my initial trouble ticket. On Day 3, 4, and 5 nothing....crickets. I emailed them and still no answer. I have 4 licenses that I am happy to burn, along with the money spent on this POS program

2025-04-04