Great product, process and communication
I bought a large bar table from Woodartdeal - they were willing to customize the size and the wood stain for me. It came out great! Like most people ordering a large, heavy, expensive item from another country, I initially had my concerns. I sent Woodartdeal an email - asked a few questions, and they wrote me back within 24 hours. Since they were providing a custom project, we had several rounds of communication. Their responses were always prompt, friendly, and they never made me feel like I was annoying them. Ultimately they sent me a custom order link to purchase the item. They told me it would be 2 weeks production time and 4 weeks shipping (6 weeks total) - it arrived in only 5 weeks. There was no strange hand-off from the boat to the local carrier, no extra fees or coordination - the item was simply delivered without hassle. The table was shipped in 2 well-packaged boxes, no damage, reasonable assembly. Very glad we purchased from Woodartdeal !