Fraudulent Sales Tax Charges and AI Generated Item
This company had an ad on Facebook showing an LED Vintage Glowing Tree that had Cardinals on it. The ad looked like the Cardinals were moving like real birds. Turns out that the Facebook ad was fraudulent because the birds were AI generated, I didn’t know this at the time of purchase. The purchase price was $39.99. I ordered it and Ansurely immediately sent a receipt in the amount of $45.78. Seconds later I received another email receipt from PayPal for this transaction and the payment now had risen to $59.51. This PayPal receipt had my sales tax being owed as $13.73. I correctly calculated my actual sales tax as being only $2.50. I knew immediately that it wasn’t correct, and I felt like they were being sketchy and dishonest. I immediately replied back to Ansurely. They responded back stating that they were checking with the relevant departments and that if I didn’t hear from them in a second message, they refunded it. I immediately replied back to them and told them to cancel my order because I didn’t trust this company by their fraudulent billing practices. I never received a response back. I initiated a dispute with these facts with my credit card company. Ansurely responded to my first query regarding the over inflated sales tax charge, but they never responded to my demand to cancel the order. I was right not to trust this company.