Fraud Company
I’m extremely disappointed with the service provided by Rapyd. My merchant account was cancelled in July 2024, and I was informed that the remaining settlement amount of approximately $6,700 USD would be transferred to my bank account in December 2024. As of now, this payment has not been received. Despite numerous attempts to contact customer support via the phone number listed on your website, no one answers the calls—even after trying dozens of times. I have also submitted multiple support tickets through your portal, but there has been no response or resolution. This lack of communication and accountability is highly concerning. I expect a prompt response and immediate action to resolve this issue. If this continues to go unresolved, I will be forced to escalate the matter further through regulatory authorities and public consumer forums. Rapyd’s handling of this matter has been extremely unprofessional, and I strongly advise others to exercise caution when considering their merchant services.