I bought a Ferrero Rocher cake
I bought a Ferrero Rocher cake, I was surprised to find it a bit bland not enough taste of hazelnut. I thought the vanilla cream inside could be more and also didn’t taste at all like vanilla. I was a bit disappointed. Regarding the service, to order the cake it has to be done by WhatsApp which in my opinion takes long. I wasn’t able to do it by phone. So if you want to do a quick order it’s not ideal as you have to keep writing about what you want and wait for the person to respond which they don’t do straight away so more waiting! I also noticed that they were going to charge me more than the price that was online. I did mention this to them and they amended the price so make sure when you order your cake you are aware of the price or they might charge you more. When I picked up the cake from the shop I found the staff ok but not that friendly and I even had to ask for a bag to carry the cake box. I think that’s something that they should automatically ask the customer. All in all it wasn’t too bad but it could’ve been much better faster service and more friendly. At least a thank you and have a good day would’ve been nice to hear.
