Expensive paper weight
I purchased a 'Scheels Outfitters guide Series LT 1000D' fishing reel last year. On my first camping trip with the reel, the handle assembly fell off. I contacted the manufacturer Dawa to get a replacement, but since it's a 'Scheels outfitter' brand- they do not have replacement parts. I contacted Scheels, and an employee told me I'm screwed and that I would need to buy a new reel. I thought spending $140 on a reel meant I would be able to get components, or at least some customer service but I guess I was mistaken. I can't recommend any Scheels outfitters brand products after this.
