Bought a $110 print
UPDATE: while they responded in the comment below, when I reached out to them as they asked, they never responded. It was just to make it appear like they cared. Bought a $110 print, they never even sent it to me for revision. They just made a portrait with a disproportionate head, and gave me no way to ask for a revision. They never gave me a tracking number either. When I tried to reach them about this, they said their emails must have gone to my spam folder. When I told them it wasn't, I asked them to show me a copy of their email if they were telling the truth about sending one. They then told me that I unsubscribed from their marketing emails, so they didn't email me for my approval of the print. They said I could have reviewed the revisions on their site. Where? How? There was no way to know, nothing in any of their previous emails. Never got that tracking number either. When I asked for a revision or refund, they told me they could charge me $25 for a revision. There's a reason they have an F on the BBB.