Zipper Tore Out - No Customer Support
I bought a spring/fall coat 2 years ago. I only wear it on walks and to work 2 months in spring and 2 months in fall. Despite being very gentle with this coat, a full 3" of zipper simply tore away from the coat. I called the support line about it, but the "support" line is no longer in service. So, I emailed "Support" twice, over a month ago. Haven't heard a word.