Love
Great customer service love there products
About Apricoat
Data updated- Website
- apricoat.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 0% (0/77)
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About this business
Creating unique outdoor products for adventure-centric people. 🏔 #adventurefurther
Written by the business, not verified by us.Is Apricoat legit?
Apricoat (apricoat.com) has a 1.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 70% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-11.
What reviewers say
AI generatedMost reviewers were unhappy with their experience overall. Customers frequently report significant delivery delays, stating that orders never arrive and they receive zero tracking updates or notifications. People struggle to reach customer support because emails go completely unanswered and phone numbers are permanently disconnected or unavailable. Furthermore, buyers note that getting assistance or any resolution for missing packages has become virtually impossible. Some people were satisfied with the actual items when received, noting that the winter coats are well-made and feature plenty of useful pockets. Reviewers also mentioned having positive experiences with previous purchases from the brand in past years before these current communication problems started.
Auto-generated from all reviews of this business. For reference only.What people say
I had ordered 2x jackets and have ot…
I had ordered 2x jackets and have not received any communication from the company and its been 3 years since I placed my order.
An excellent coat that provides great protection
An excellent coat that provides great protection from the elements. I have a few in different colors and have gotten my family some Apricoat coats because of my personal experience.
Scam company
I placed an order in November. I received the confirmation email. Then….silence. Nothing. No order, no responses to my MANY attempts through email, Shop App and Instagram messaging. Oh, and their phone number is fake or deactivated. They took my money and vanished.
Never even answered my emails and…
Never even answered my emails and messages. It’s been OVER A YEAR and there’s no jacket or answer. I’m quite infuriated with this situation:((((
Never received order
Ordered on November 26,2025. My credit card has been charged. I have not received the quote nor any shipping information. When I try to track it, it doesn’t exist. I have emailed customer support three times with no response. I tried calling their customer support number today and I keep getting a message saying that my call cannot be completed. I’m going to contact my credit card provider at this point.
They never shipped the coat
They never shipped the coat, no response via email, contacted CC company to have the payment reversed. Never going to buy from this company again.
NEVER SHIPPED
Ordered Travel Bag in 2022. Its been 2.5 years and never received any update on the order, Is this some sort of scam happening? I was searching online if anyone has this issue and there is reddit used base went through same problem. Never received update on follow ups or refund.
I never received the coat
I never received the coat. You got paid and no response from your support team...Maybe someone could contact me please ?
My suggestion to people would be to…
My suggestion to people would be to dispute the charge on your credit card if one was used. The website shows a summer discount code still. Their phone number is disconnected. Pretty sure they’re out of business and somehow still taking people’s money, which is terrible. I ordered express late November and nada. Sucks as my wife really wanted one for Christmas.
I ordered this on December 2nd and have…
I ordered this on December 2nd and have not received anything about my order. No tracking number nothing. I emailed the Company and no answer back as to where my order is. And the phone number they give on their website is not in service.
Slow Processing of Order
I placed an order on 11/30/2025. As of 12/12/25, the order shows unfulfilled. I haven't received any updates or notifications as to why it's so delayed.
Product has never been sent in 2 months…
Product has never been sent in 2 months and no response from apricoat. Frauds!
I haven’t received my order nearly 2…
I haven’t received my order nearly 2 weeks after ordering. The app still say “on the way.” I have messaged the company 2 times and have received no response. I think I got scammed.
Order never received. Their phone is disconnected
I ordered a shirt in October 2025 and received a confirmation email. It never arrived. Their phone is disconnected. Have tried to reach them through their support email, and through Instagram messages in November, and they have not responded. I had ordered a number of items from them in 2023 and received excellent customer service back them. Had no reason to think they would defraud their customers in 2025. I will submit a complaint through BBB but I figure I've kissed my money goodbye
Been almost a month no updates
It's been almost a month and no update on my order which hasn't shipped yet.. Will change my rating when/if this is resolved soon because past orders have been great
Non-responsive customer service
I ordered an item on 11/20 and should've recieved within 2-5 business days. Giving some room for Thanksgiving, I waited and contacted after 10 business days via email. No response. I recieved an email to rate the item. I responded that I hadn't yet recieved my order. I sent a dm to the IG page. No response. Emailed again on Monday, 12/8. I have not received a response. There is no tracking other than through the shop app and that has no useful or tracking information. I was hoping to use the item on 12/11. Very disappointed.
Survey sent out before product or…
Survey sent out before product or tracking number info. Waiting on my item.
Order never arrived
Placed an order Nov 20 with 2-5 business days allowed for shipping, per Apricoat. The coat did not arrive, and there is no notification from Apricoat that it shipped. I have tried to contact them by email and via their site with no response. At this time all indications are that they took my money and I will not be getting the coat.
I have yet to receive my coat after…
I have yet to receive my coat after ordering more than 2 weeks ago. The phone number listed does not connect. I left an email that has gone unanswered. Needless to say im very disappointed in their lack of customer service. Where are you??
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