EDITED Unrequested order update
EDITED: All was made right and I am completely satisfied now. ORIGINAL: Place order. Paid with PayPal. Then "order update" and additonal product added and charged again to Pay Pal. Can't get through to anyone on the phone. PayPal is useless. Update: apparently my voice mail was received. While no one called me back, I've informed by PayPal that a refund has been issued. So, thank you.