I would even put 1 star up but it gives…
I would even put 1 star up but it gives you no choice. Now I have been going to the groom room Staines for nearly 3 years. Unfortunately the amazing tiana who cut my dogs hair left a few months ago. Now I took lady to Josh last Sunday for a full groom. When I picked her up he explained he cudnt cut her ears and would charge me for it. When I got home and took her harness off she hadn’t been cut properly patchy all over. I went back into see him and he apologised and said he was stressed. He said bring her in Friday as in today 4th July and he would try again. So I did this and also spoke to the manager about what had happened. Now much to my horror Josh is not qualified or allowed to cut dogs hair only allowed to wash!!!! Why on earth would anyone do this. I am disgusted that he thought he could get away with this. And how many other dogs has he been doing this too. Never again would I go back.