unacceptable delays predatory cancellation fees
I placed an order on March 21, 20026, with an expected lead time of 8 to 12 weeks. Throughout this process, communication from Interior Define has been nonexistent; I have had to proactively log into the website just to receive basic status updates. My order has now been significantly delayed until September. To make matters worse, their cancellation policy imposes an unreasonable 50% fee for an order they failed to deliver on time. Very disappointed in the lack of transparency and service.