Terrible quality and even worse service
The mats we ordered arrived with a good percentage already damaged. And then within just a few lessons at our academy, the surface of every mat was showing a lot of wear and damage. These are clearly not commercial grade puzzle mats and are definitely not comparable to the Zebra mats we were using at over 100 locations. We got conned into believing their claims about their mats, quality, durability etc. And when we wanted to return or refund or even settle for a percentage return we were completely blown off and it was made clear that the company doesn’t care if its product is garbage and is being sold based on exaggerated claims etc. We did business with them based on a national relationship and they’ve shown all of us just how little they valued the relationship and essentially have no commitment to service or integrity. If you’re looking for mats of a professional quality that will last, and/or a company who has any value for customer service - definitely look elsewhere. We had hoped for simple solutions and an opportunity for them to make it right…..but they made sure to show us that we would have been better off burning the stacks of cash we invested in their mats.
