For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Sports

Dollamur

ClaimedCollecting reviews

100 reviews

4.6100 reviews
Write a review

About Dollamur

Data updated
Website
dollamur.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
33 reviews
Replies to negative
33% (3/9)
Do you own Dollamur? Claim this profile for free and start replying to reviews.

About this business

Based in Fort Worth, Texas and established in 1996, Dollamur Sport Surfaces is the leading global manufacturer and distributor of high-performance competitive sports flooring for wrestling, martial arts, MMA, gymnastics, cheerleading, fitness, and other sport activities. Innovative, proprietary products and a commitment to technological advancements in production have enabled Dollamur to set new industry standards for the sport mat industry. Dollamur mats are the preferred choice in hundreds of top-level sports competitions, including championships and tournaments each year throughout the United States, Canada, Europe, Africa, South America, and Asia. Dollamur is the official mat of USA Wrestling, FloSports, USA Judo, USATKD and is an official provider for United World Wrestling (UWW)

Written by the business, not verified by us.

Is Dollamur legit?

Dollamur (dollamur.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 33% of negative reviews; 33 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Tommy has made getting mats for my BJJ…

Tommy has made getting mats for my BJJ gym the easiest part of starting the gym. The mats arrived quickly and I made sure to contact him again to order more mats since we've expanded again. I would recommend Tommy and Dollamur for an easy mat purchase experience.

Reply from Dollamur2026-07-16

Thanks for the fantastic review, Robert! Tommy is amazing. We're so glad to hear how great your experience with him has been.

These are great mats

These are great mats! Taking some time to flatten out completely as I need to store them rolled but I'm sure they will in time. Only reason for 4 stars is because I'm not sure I could add any more mats if I needed more to my custom order. The 2 end mats only have one side with velcro

Reply from Dollamur2026-07-27

Thank you for the great feedback, Danny! We're sorry to hear about your frustration on mat expansion. Please contact us in the case that you want to add to your setup and we'll see what we can do for you!

Illegal data purchase and usage

Dollamur representative who often replies from a wrestling email account “found” my personal email address on Facebook or instagram (he can’t remember which). As it turns out, he can’t remember where he bought my address from, which is a breach of GDPR in the UK and a criminal offence to handle data in this fashion. All information has been passed to the authorities on Dollamur and Jean’s activities surrounding data collection and processing.

Beware of ordering custom mats online

I ordered custom mats. The sales rep received the measurements over the phone. I was sent documents that I did not understand and asked for guidance. I did not receive any guidance. The mats arrived without notice. The mats were the wrong thickness and the wrong size. After 2 weeks of back and forth emails, no personal conversation, no review of the emails between the sales rep and me, I was told they will not take them back and to go sell them on Facebook. This is a $3000 + investment that I am stuck with. I would encourage mat shoppers to look locally. Local businesses are able to handle the whole process verses an online ordering system. I would not recommend Dollamur Mats.

Reply from Dollamur2026-03-13

Dr. Hanson, We’re very sorry to hear that this experience has been frustrating. Purchasing custom mats is a significant investment, and we understand how important it is that everything arrives exactly as expected. Our team has been in communication regarding this order, and we are currently reviewing all details of the process — including the original measurements, documentation, and correspondence — to better understand what may have caused the confusion and to identify the root cause. Because each mat system is manufactured to the specifications approved prior to production, we take extra care to document those details throughout the ordering process. That said, if something in the process was unclear or could have been communicated better, we absolutely want to learn from it and improve the experience for our customers. We appreciate the time you’ve spent corresponding with our team so far and remain committed to thoroughly reviewing this situation. Our goal is always to ensure customers feel supported and confident when working with us.

Online ordering was easy & shipped…

Online ordering was easy & shipped quickly. My sales rep though was horrible. I emailed for over 3 weeks trying to get information about ordering mat tape & transition pieces. Finally got the discount code & link for the tape, but then it took almost another 3 weeks to get the transition pieces ordered because you can't order those online. I even called the supervisor & another sales person who also did not return my calls. Absolutely horrible customer service from that standpoint.

Reply from Dollamur2026-03-03

So sorry you had an problem with your order and communication. We strive to respond quickly and accurately. I will pass your comments along to our Team so we can improve.

QUALITY MATS, quality, customer service!

I had a really great experience with Dollamur’s customer service. I ordered two wrestling mats and ran into an issue where one of them was not the correct size. From the moment I reached out, their team responded quickly and took the situation seriously. They were very receptive and diligent in working toward a solution. I especially want to recognize Nola Nix—her communication was excellent throughout the process, and you could tell she genuinely cared about resolving the issue the right way. It’s not just about the product—it’s about how a company handles things when something isn’t perfect. Dollamur absolutely delivered in that regard. I would definitely recommend them.

Reply from Dollamur2026-03-04

Thank you so much for putting your trust in us, Donald, and for the kind words and feedback. We will let Nola know -- that will make her day. If you need anything in the future, you know where to find us!

Your merchandise is by far the Best…Coach O

Your merchandise is by far the Best I’ve been using your equipment for 2 decades and never had any issues 👍🏽🥊🙏🏽 Keep up the good work Dollarmur. ***** Olando The Warrior Rivera

Reply from Dollamur2026-03-13

Thank you SO much for the kind words and 2 decades of trust, Coach O! Feedback like this is exactly why we do what we do.

People also looked at