Batik Air is an absolute disgrace
Batik Air is an absolute disgrace. My wife is 23 weeks pregnant. They checked us in, then tell 15 minutes before the flight that we need a doctor’s certificate - the only airline I ever heard of that required a certificate before 28 weeks. Batik website even says they only require it after 28 weeks - except that’s Batik Air Malaysia, not Batik Indonesia which has its own rules hidden away on an obscure webpage. Even the airport doctor won’t see you before 28 weeks. They refused to let us on the flight, refused to offer any compensation for taxis/hotels, then effectively kicked us out of the airport. Just the worst experience and treatment I can imagine. While we waited for our luggage to be taken off the plane, we asked the local airport staff if this situation has occurred with other pregnant women traveling with batik air, and they told us it happens EVERY DAY, and our incident was already the second of the day. Unbelievable. This airline treats its customers with contempt, including and especially its most vulnerable. Please do not support this broken organization.