2 failed deliveries with no communication
I had two packages sent with them as the shipper. On both occassions the tracking showed that the package had left the seller's country and that it was en route to mine. Then the tracking stopped. I made multiple enquires to Yanwan Express asking them to provide information about where those packages were, but they didnt bother responding to them. On both occassions the sellers refunded me for my purchases. They had offered to resend the product but I would only do that if they used a different carrier. I wouldnt use them again, and will check with sellers in the future if they use them because I cannot rely on them at all.