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Roos

Netherlands

1 Reviews
10 Reads
0 Useful

1 review

WP Swings

Plugin very basic, support experience was terrible

I had a very disappointing experience with the Subscriptions plugin by WP Swings. The plugin is clearly not built to properly support rental-based businesses or work smoothly alongside rental plugins like RnB for WooCommerce. The biggest issues: - Memberships and rental products conflict with each other - The subscription setup overrides rental functionality - It’s impossible to create a clean hybrid model with rentals + memberships - Features like assigning memberships to only selected products or showing membership tiers properly do not work as expected What made the experience even worse was the customer support (agents feel like bots) and their refund process. Despite explaining the issues for weeks and providing multiple examples of the incompatibility, no real solution was offered. Instead, support repeatedly referred to “third-party compatibility limitations” while refusing to issue a refund. Up till now no solution was provided. If you run a rental business or need subscription functionality combined with rentals, I would strongly recommend looking for another solution. This plugin may work for basic subscriptions, but it is not suitable for complex WooCommerce rental setups.

2026-05-12