Very helpful Representative
The Samsung Representative I spoke to her name is CRISTELYN PACLIPAN and she was very helpful and very attentive. I couldn't figure out the name of the part I had trouble she took the time and sent me a photo of the schematic part through my email to make sure It was the part i was looking for. I just wanted to know if she knew what part I was trying to replace and we figured it out and the name of the part. I ordered the part right away as soon as she said they had the replacement part. I definitely call back if I need replacement parts.