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Jim Channell

United States

1 Reviews
1 Reads
1 Useful

1 review

Tiendahat

Stay far away

Company is a total fraud. Hat delivered was not close to the hat ordered. Request to return hat for refund was met with resistance and a warning that returning the hat would be very difficult and expensive due to the hat having to be returned to China. This was after their website claimed the hat was "hand made in Ecuador" and the company listed an address in Houston. A $6 refund was offered and I declined. When I said I would send the hat to the Houston location I was told that was not possible. I ended up disputing the charge with my credit card company and received a full refund. When I disputed the charge, Tiendahat suddenly found that they could give me a full refund if I dropped the dispute. Tienda processed my initial payment through PayPal, even though I did not authorize a PayPal payment. Apparently, Tienda does not want PayPal to know they are using PayPal without clear authorization. I did not drop the dispute. Tiendahat is a typical Chinese scam operation. Stay far away.

2025-05-15Helpful 1