Communication, Misleading Practices & negotiate about Refund !?
I’m disappointed with my experience using Aliddrop. What seemed like a promising tool turned into a frustrating situation. I was not able to cancel my subscription by myself. I only found out 3 hours later when I noticed unexpected charges myself. After reaching out to support, I was told that I’d likely be eligible for a refund and that an exception could be made. Eventually, they issued a refund — but only in the form of a "total balance" or 20% of the total I paid. It solves nothing. I can’t use it, and it doesn’t reflect the actual money I lost. after telling them my upset in the communication and im not expecting that service they offer my the half of what I paid and I did accept because at first I wasn't even able to get one. And a professional company should be clear, fair, and respectful to its customers. Unfortunately, this was the opposite.