Very bad experience with refunding money
If there is 0 star to be given, VIEWQWEST would earn it hands down. I had the same issue as many of these complaints here. Terminate my broadband service 2 months ago. They told me termination took 3 days. I was still billed the following month after termination email received that it is completed. I wrote to them, they said it will be refunded back to the form of payment i have setup (which is credit card), and that will take 7-14 working days. I reach out to them 1 month later to enquire why the amount was not refunded yet, they told me that i would need to submit my bank account details for refund, and that process will take 3 weeks. This is rather unethical in dealing with subscribers that are leaving them. They purposely charge you even after termination and do not refund your money accordingly after termination.