My sunglasses broke after 7 years of…
My sunglasses broke after 7 years of service. Of course I couldn’t find the receipt nor enter or reactivate my account. So I thought it doesn’t really make sense to even start going after that lifetime guarantee thing. I did it anyway and: Tadaaaaaa! Only with my name, my email address and a foto of the broken glasses I got it. I had to pay a fee of 40$, but that I paid more than gladly. Now the new glasses are on the way! This is an amazing company! 99,9% of the rest of the world can learn a ton from this customer service! And the whole process took 4 days! I still can’t believe it… Thank you guys, you’re the best!