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frustrated

United States

1 Reviews
4 Reads
1 Useful

1 review

WeightCare

Over 3 weeks and no product shipped!!!

Up until now, my experience was great. However, I paid for my shipment on May 9th 2025. Got the confirmation email on 5/10/2025. It is now May 27th 2025 - AND NOTHING! I emailed and was told the standard "You will receive a text message when your order ships" This is ridiculous! There is no effort to remedy this situation by WeightCare. I also tried calling customer service and was on hold for over 20 minutes and got disconnected. I have no product and am out 250.00. As I said, until now it was all good. Responsive customer service, shipping within a few days, no issues. WHAT HAPPENED????

2025-05-27Helpful 1