Above and Beyond Business
Absolutely in love with this business! Their products feel luxurious and their customer service is above and beyond. I have a few friends who purchased several ultra cloaks from them and I just had to get one for myself after wearing one of theirs a few times. I couldn’t get the ultra cloaks yet due to personal finance but I got a basic cloak which still felt luxurious as the design is very detailed and the fabric is SUPER comfy. On another note, their customer service is top notch. I placed an order with the idea that I’d receive the package within a 5-6 days before I move to a new location. My friends told me that same day that it would arrive in a few months. I reached out to Lunafide right away to ask if my shipping address could be updated and within 24 hours I received a response from Bella that the address has been updated. Within a couple days my cloak was shipped and literally like a week after my order was placed, I received my cloak and on top of that, I received a follow up email from Bella checking in to see if I received my package okay. I super appreciate Bella for the above and beyond customer service. I will be ordering more from Lunafide in the future!