I sold a pair of shoes
I sold a pair of shoes, Jordan 3 black cement Uk 10, I shipped the shoes to DHL as they have instructed me to everything was fine until it reaches them to verify they saying the box is damaged there’s a clean split in the box which doesn’t make sense because I has shipped it completely fine (I have proof) and they cancelled my sell despite me explaining this happened out of my control because I already shipped it. Addition to they have given me 2 options to either consign or have it shipped back why are they charging extra money to ship back despite this is issue being on their end. This isn’t the first time the app has done this, done sell with Alias it’s a cash loss reselling app.