I have read all of the reviews here as…
I have read all of the reviews here as I have also just had a similar experience with the above seller (under the name uflashion). I spent two weeks trying to get a refund and to return the items but they kept stalling me or simply ignoring me. Then I contacted my payment broker (in my case PayPal) and opened a dispute. You can open a dispute for many reasons INCLUDING IF YOUR ITEMS WERE NOT AS DESCRIBED! This will take you no more than 30 minutes to fill out but is well worth it if you want your money back! Take screenshots of all of your correspondence with the seller. This is essential and will prove that you have engaged without a reasonable response from them. Also take a screenshot of the returns policy page. Write out a detailed description of the problem you faced (poor quality product, item not as described etc.) and get ready to copy and paste it in for each item you are disputing. Include all your details and fill out the form completely. Once you submit the form it will be sent to the seller. Paypal will inform you that you have a certain amount of time to resolve this. You are under NO obligation to correspond with the seller but if you do then only do it through paypal and not through any other means. Any time before the deadline expires you can go back in and escalate your case. This will get Paypal to review the information you have given them and any correspondence that has taken place. If they see that you have not been offered a reasonable resolution to your request then they can withdraw funds from the seller to refund you.