No support or response. Now with Update.
The battery arrived and was only holding a 3 volt charge. I immediately contacted your service and support. THREE times. I have received NO reply . I do not know how to proceed. I need help. I am unhappy. If I can not receive any technical support I will demand a full refund. PLEASE RESPOND immediately. John Bolton Purchase #LT84528. UPDATE: June 13, 2025 After writing the original review I was finally contacted by LiTime. They claimed they had no record of my repeated attempts to contact them through their website venues. Hmmm Anyway, I did receive the technical advice on how to charge and use the battery. It’s been24 hours now and it’s seems to be holding a charge as I was told it would So I can bump up my review a few stars, however, I’m still a bit Leary of the company’s technical support system. (Squeaky wheel gets the oil?) I’m looking forward to years of good use from this battery.