Bad service, irresponsible agents
We bought a ticket from Singapore to Shanghai and then to yantai, but the exchange time between the yantai to Shanghai and Shanghai to Singapore while going back was very short and not enough time to change, and there is a senior family member travelling with us and cannot walk very well, hence we talked to the agent about pushing the flight back, but he didn't let us change, and after a long time of arguing he agreed to push back our flights but with the cost was higher than buying a new flight ticket. At last he gave us the address of the office of the airline we got and told us to settle it there. Overall, the service was bad, the agent's responsiveness is very low as I waited very long for a reply while being number one on the queue, even though we contacted the person through phone calls and messages, he did not solve the problem and at last pushed everything to the airlines office. Don't make the same mistake of buying from this website as if you want to cancel or change your booking it would be a big hassle.