BEWARE – PAYMENT RECEIVED, BUT I’M UNABLE TO ACCESS MY ACCOUNT
I have only just registered for an account and I’m already feeling very wary. Luckily, I have only signed up for one month. I registered provided an email but was not asked to create a password. Payment was immediately taken from my bank account, but when I tried to login to my account. It asked for my email address and password. Having not created a password, I pressed the button requesting a password reset. However, it now tells me that my email address has not been recognised and at at the time of taking payment it said I would be sent an email confirmation of this payment, which has not been received. Obviously this is of some concern to me as I am feeling right now that I have been scammed! Has anyone else had issues the same as this when they first registered? It is very, very disappointing.