Peekviewer

YvoneGermany · 1 review · Experienced 2026-05-01 · Posted 2026-08-28

Cheaters!!!!!!!!

Cheaters!!!!!!!!! Feka!!!!!!😡😡😡😡

They steal your money making charges to…

They steal your money making charges to your card even after you unsuscribe. Just today I got an email regarding a payment of around 90usd, I haven’t even logged in on the last months and after the same experience in past months I really tried to delete my cardninformation and unsuscribe from them, but they still manage to steal from you. How is this possible?

All in All a shady shitshow.

Kris, the Billing Manager, helped me through the refund process. There were, of course, some exchanges along the way, including an initial refusal to issue a full refund, referring me to the refund policy, and an offer of a 70% refund. I understand that this is protocol they have to follow. However, in a case like mine, I find it rather preposterous that they would even attempt to push back on the refund request. The fundamental issue is that the means by which PeekViewer claims to provide its digital service simply does not work as advertised. There is no legitimate way around Meta’s server-side security measures. Unless PeekViewer has somehow partnered with Mossad, I simply don’t see how the advertised access to information from a private profile is possible. PeekViewer’s competitors are more transparent about how their services actually work: they send a follow request to the profile and hope the user accepts it, which then gives them access to the information. Sure, once access is granted, it may be a useful tool. But that is not what this review is about—it is about my actual experience, or more accurately, my complete lack of one. Save yourself the trouble and keep away from any "Viewers"

SotiriSGreece · 1 review · Experienced 2026-08-19 · Posted 2026-08-19

these guys dont worth your money and…

these guys dont worth your money and time.. it s now almost two month i am waiting for a result and they just cant deliver.and they dont do refunds…

They are scams

They are scams. They will just steal your money. Just don’t waste your money on this.

Total SCAM!!! The service is not working

Total SCAM!!! The service is not working and does not show any data I waited 112 days during this period support asked me to wait but I did not receive anything except debiting funds from my card. If you sign up they will charge you money without providing the service until you have funds on the card. I am filing a police report for fraud.

No Info After 3 Months, and No Refund!!

Signed up for a three month subscription, was told it takes up to 30 days to retrieve info on a private IG. I kept emailing iver the course of the 3 months to ask about the status- was told they cannot give updates but that they will email the info when it’s ready! Now they tell me refund isn’t possible because it’s over 14 days since I signed up… well, at 14 days they said it would take up to 30 days for the info! I am very frustrated I fell for this and I would say it really seems scammy to not offer refunds!!

Total Scam, dont believe the claims or reviews that say it isnt.

*edited to reply to Peekviewer's reply More like a non-reply. OBVIOUSLY I have been in contact with customer support without success. so me posting on this site caught their eye? too late. the site is a total scam, and like I said, I will fight this charge until I receive a refund. Dont try and be nice to me here to get me to change my honest review. If you really want to help, Be nice to the people in your support inbox, I'm one of them. If I could go lower than 1 star I would. Really cant understand anyone rating higher than a 1. It does NOT deliver what it advertises. It clearly says "give us 7-30 days" well I gave them 84. I have received nothing but emails saying "give us more time" or "we're working on it, how about access to another profile?" It also clearly states that there will be no charge until the data is given, but I have no data received and yet there's a charge on my card. When I asked for a refund, they are trying to say it was part of the agreement and that they said they told me it would take time. I'm still waiting for a response when I provided proof that it says no charge until data is given. I will dispute this charge until I get a refund.

Scott WellsUnited States · 1 review · Experienced 2026-08-04 · Posted 2026-08-05

Do not bother

Do not bother. Claims 7-30 days. Mine was over well past that 30 day mark with nothing but ‘we regret’ …’sometimes takes longer’…blah blah. Did not deliver on what’s promised and paid for. Supposedly getting a partial refund. Only wanted to see a private Instagram page. Simple. Disappointed that I fell for the scam.

EXTREMELY Frustrating Experience - Repeated Billing Scam

Extremely frustrating experience. The website made cancellation unnecessarily difficult and sent me through repeated problems instead of letting me cancel directly, website also makes claims of not billing until service is delivered, which is fully false. I have requested immediate cancellation, confirmation, and a refund, but I am still waiting for the billing team to resolve it.

There was a time it was working…

There was a time it was working flawlessly, now it just do not work. Don’t waste your time, energy and hopes.

THIS IS A SCAM

THIS IS A SCAM! Don’t bother wasting your money here they say you get results immediately during checkout but once you pay they say it takes them over a month to get results.

Chun Ho LeungHong Kong SAR China · 1 review · Experienced 2026-07-09 · Posted 2026-07-08

This website totally sucks

This website totally sucks, I paid one month of membership and hope to read at least some of the instagram content that I wanted to read, yet it hasn't given me any of it until the last moment of subscription. The only thing that I can see on the website is "we are processing your account" and " hope you to renew the subscription". I hope there won't be anyone to waste their time and money on this website, and I hope this website disappear as soon as possible.

Never provided service

Repeatedly requested a refund as service wasn't provided and was refused, told to keep waiting for the service. Waited 6 months, still no service provided. Still refusing refund.

berthaUnited Kingdom · 1 review · Experienced 2026-06-21 · Posted 2026-06-23

Absolute scam

Signed up and paid for a single account and then later paid a fast track fee. The notification on my account informed me that the data could take up to 30 days to collect but that my subscription would be paused until I received this. This surely makes sense as why would I pay for another month without access to any data I've already paid for. My subscription however on the setting was still live. I therefore contacted the team and they got back to me and said they had cancelled my subscription all together without asking me. I confirmed if I would still have access to the data after the 30 day mark as I had paid the initial fee and an extra fast track fee to which Helen replied and said yes I would. The renewal date came around, I had frozen my card just in case and low and behold my account was now saying my subscription has expired and does not even let me renew. So I don't have any data and I am now getting a response from the support email and am out of pocket with the initial amount paid.

Great program, great service just be patient!!

Victoria Davis is one of the agents that always helps me and answers all of my questions promptly. The program itself is great because I can see everything except I wish I could zoom in sometimes to get a closer look at something. Great overall, I hope all the bugs get fixed soon!

cristian cristianNetherlands · 3 reviews · Experienced 2026-06-03 · Posted 2026-06-03

great service

Peek Viewer is great

Peek Viewer is great. I had my doubts in the beginning, but it has worked well and aided me in collecting data for my business UPDATE: since posting the above, my connection to the required profile was cut, and I have been down for 2 days. Peek Viewer Support Team working hours: Business days: 24/5. So far, I have had a subscription for 27 days and have had less than 4 days worth. Forget weekends because guaranteed you will not have any access over the weekend. If you are using Peek Viewer to monitor your children, good luck with that! BOTTOM LINE: Don't waste your money - Team Viewer cannot deliver everything they promise

Possible Scam / Unauthorized purchases on their end.

I purchased the one month option yesterday, and it charged my card And times. 240 dollars gone. Not to mention, I didn’t even get to view the profile; instead, it’s claiming I have to wait a month. These people are con artists and will steal your money. They use your card info and randomly charge it. If you have purchased this, close deactivate your card immediately. I hate to be this quick to assume horrible things, but I was literally charged 3 times and didn’t even get what I paid for yet.

Peek Viewer....Peek - that's all you get

Peek Viewer....Peek, that's just about it, pay for a month and you get a 1 day peek - the rest of your month is non-existent. The system fails to deliver what is advertised, promised and contracted and has more technical issues than contracted online time . Technical support appears to be Primary school students trying to enter the big league and cannot deliver a system that works. Customer Service should be renamed Customer NON-service. My opinion....Peek Viewer is a scam and cannot deliver.