CANCELLATION FEE
I ordered a recliner but had to cancel it 21/2 weeks later. They charged me $250 to cancel my Flexsteel Catalina as they said you can only cancel within 24 hours as it is custom made but…it was the same Flexsteel chair I saw in a furniture store. I was not made aware of this policy at the time of the sale and was not told ahead of time!