Scam of a business
I created an account and literally less than 5 minutes later I deactivated because the food choices looked really bad. When the pictures don't even look appetizing, its probably not worth the money. I was still charged for a box that I didn't order. Customer service said when you deactivate your account, you also have to call customer service to cancel AGAIN otherwise they will continue to charge you. Seems very SCAMMY. I think a lot of people cancel because its a below average delivery service. But their customer service makes them probably the worst on the market. Not worth it at all. UPDATE TO RESPOND TO DINNERLY'S RESPONSE BELOW: I have already talked to your customer service. they said you can view the menu BEFORE signing up, which is false. On your homepage, it literally makes you sign up before you can see ANY food. There are no links to take you to another page. Please show me on your website where it directs you to see a menu without signing up. So they force you to sign up. Then they don't let you cancel even though you get a message saying your account has been deactivated. If I have to cancel multiple times, that should be well stated and communicated when I deactivated and cancelled on the site. But when I did that, it simply said "your account has been deactived" and then gave me instructions on how to reactivate. It didn't say, please follow up with our customer service. NO TRANSPERANCY. They said below they want "Transparency' but literally everything is a scam. They say one thing and then do another thing. They just want your money and force items on you that you didn't pick nor do you even want. I disputed the charge with my bank and suggest everyone save themselves the headache and go with a more reputable delivery service. After all this...they still don't want to do the right thing and refund the money. They must be hurting for business so badly that they want to steal money from people.