Horrible scammers! Stay away from this platform
Trial was taken on the platform Alidrop.co for 7 days. Paid 1,99 USD for the trial. Cancelled the trial subscription before automatic renewal on the same day, as can be attested by the print screen i made. Used Apple pay, unfortunately direct debit and not by credit card, so the payment was unprotected and a chargeback couldn't be made. Upon renewal I was fully charged anyway by this fraudulent/scammer company, for a new month of Pro subscription + 25% overcharge, totalling 74,99 USD. Upon contacting customer support, a non existing agent called Kevin told me i forgot to cancel my trial, however, I saw him going on my Alidrop account and manually adjusting the date from March 13th till April 13th. This is clearly malicious behaviour on part of this company, and a clear sign of a purposed scam, and not an accidental mistake. The print screen I had with the cancellation of the trial clearly visible was ignored multiple times by this company, which is a further evidence that they are scamming users on purpose. They refused to provide a charge back of the amount spent and continued to ignore the hard proof that the subscription was cancelled on time. Because of the direct debit authorization, we can't make a charge back of the fraudulently stolen amount nor can we cancel future debits. This is why i had to completely change bank accounts in order to prevent further future charges. Since they clearly acted maliciously, there's no guarantee they won't do the same in the following month(s). This company acts malicious, as can be attested by the many reviews on unauthorized charges at different online sources, among which trustpilot and BBB. I'd advise anyone to NEVER enroll on this horrible platform, you'll be overcharged and scammed, for a horrible platform in itself. Save yourself time and money, and stay away from this company, along with all of their subsidiaries!