Entire Team Out For The Entire Week
The thing that really sent me over the edge was the fact that the whole team took the entire week off due to an “event” and left their systems running with zero management or customer support. Sent an urgent email regarding a tech issue with their software and received an auto responder saying they’re out for the entire week and they’ll respond when they return. Fought with their system issues for the entire week and likely lost sales along the way. Ridiculous