Your idea → AI builds it → You sell it. SamCart is the AI-powered eCommerce platform where AI writes your sales pages, designs your products, and generates your content, so you can launch faster and sell more without doing all the work yourself. Over 75,000 businesses have used SamCart to process more than $6 billion in sales. Whether you're launching your first digital product or scaling to eight figures, SamCart's high-converting checkout, 1-click upsells, and built-in revenue recovery tools help you make more from every customer. Stop juggling six different tools. Let AI do the work. Get a free trial to SamCart today, ...
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Is SamCart legit?
SamCart (samcart.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 69% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the incredibly helpful customer support team, noting that representatives go above and beyond to quickly resolve technical issues. Many people truly appreciate the patient guidance provided when navigating difficult setup processes or recovering lost content. Furthermore, buyers find the purchase process seamless and appreciate having reliable human assistance when problems arise.
However, some reviewers were not happy with delayed email responses and occasional difficulties using the software features. A few users also mentioned feeling frustrated by slow customer service replies, missing deliverables, and clunky platform navigation.
Auto-generated from all reviews of this business. For reference only.
This business is a scam. They do not deliver and rely on heavy handed contracts to trap customers.
Reply from SamCart2026-08-12
Thank you for taking the time to share your feedback.
We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand how frustrating it must be to feel locked into a contract without feeling like you're receiving the value you were promised — that's never the experience we want for our customers.
Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include your TrustPilot username in the body of the email? This will help us prioritize your support request!
We would love to better understand your situation and find a resolution that works for you.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
A complete rip off and Horrible at upsells, staff thinks they know it all and come that to find out they know very little about actually selling online. Save yourself money and brain and use go high level. Excellent check out.!!!!
Reply from SamCart2026-08-12
Thank you for taking the time to share your feedback, Jason.
We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand how frustrating it can be when you feel the guidance you received didn't reflect the real-world selling expertise you were looking for — especially when you're counting on that support to help grow your business.
Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include your TrustPilot username in the body of the email? This will help us prioritize your support request!
We would love to better understand your situation and find a resolution. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Nice folks, they train, but very poor at anything else. They were really unclear in their online software where to find things and how to sell. Very much over sold to get you to sign up. Promises that aren't kept. Again, their online account is 'shady' - you can't go in there and figure out very easily where things are and how to use it. Clunky.
Reply from SamCart2026-08-07
Thank you for taking the time to share your feedback, Barbara.
We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand how frustrating it can be to feel like the platform isn't living up to what was promised — especially when you're trying to figure out where things are and how to put them to work for your business. That kind of friction makes everything harder.
Could you please contact us directly at [email protected] with the subject line "TrustPilot - Assistance" and include your TrustPilot username in the body of the email? This will help us prioritize your support request!
We would love to better understand your situation and find a resolution. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
I tried samscart and followed their directions to the letter and did not get any results. So I cancelled my account. They have continued to try and charge my account for 4 months now I had to turn my card off. I have contacted there customer service numerous times. I would tell you to skip this company. I believe there are plenty of alternatives that won't steal your money. My next step is to alert the Attorney General Office in Florida.
Reply from SamCart2026-06-29
Thank you for taking the time to share your feedback, Stephen.
We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand how alarming it must be to continue seeing charge attempts on your account after cancellation — especially when your repeated attempts to reach our team haven't led to a resolution. That's not the experience we want for anyone.
Could you please contact us directly at [email protected] with the subject line "TrustPilot - Assistance" and include your TrustPilot username in the body of the email? This will help us prioritize your support request.
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Everything in one place...best customer service, easy website to navigate, AI so helpful!
Reply from SamCart2026-06-29
Thank you so much, Joleane! We love hearing that SamCart has everything you need all in one place — that's exactly what we set out to build. It's wonderful to know our AI tools have been hitting the mark and that navigating the platform has felt seamless for you. Your feedback motivates our team to continue serving amazing entrepreneurs like yourself. We can't wait to watch your business continue to grow on SamCart! If there's anything else we can assist you with, please don't hesitate to reach out via [email protected].
I’ve genuinely loved my experience with SamCart so far.
As someone creating my very first digital product after a long season of healing and rebuilding, there was definitely a learning curve and it took me longer than expected to set everything up. But what stood out to me most was how incredibly supportive and patient the SamCart support team was throughout the process.
Every time I had a question or got stuck, their team walked me through things with kindness, clarity, and encouragement. I never felt alone trying to figure it out.
The platform has helped me bring a vision to life that I honestly wasn’t sure I’d have the capacity to create again after two difficult years with my health.
I’m really grateful to now be part of the SamCart community and excited for what’s ahead.
Reply from SamCart2026-05-25
Thank you so much for sharing this — and honestly, for trusting SamCart with something so personal and meaningful. Launching your first digital product after such a challenging season takes real courage, and we're so honored to have been part of that journey with you.
It means the world to hear that our support team showed up for you with patience and encouragement every step of the way. That's exactly the experience we strive to create for every creator who walks through our doors.
Your feedback motivates our team to continue serving amazing entrepreneurs like yourself. We can't wait to watch your business continue to grow on SamCart!
If there's anything else we can assist you with, please don't hesitate to reach out via [email protected].
Patricia from SamCart exceeded my expectations. She was highly responsive and handled my concerns with attention and consideration, using the utmost capabilities available on SamCart. I genuinely appreciated her professionalism and care.
Reply from SamCart2026-05-06
Thank you so much for your kind words! We're absolutely thrilled to hear that Patricia was able to provide you with such a responsive and attentive experience — knowing that she took the time to truly understand your concerns and address them with care means the world to us. That kind of thoughtful, dedicated support is exactly what we strive for, and it's wonderful to know it made a real difference for you.
Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can't wait to watch your business continue to grow on SamCart!
If there's anything else we can assist you with, please don't hesitate to reach out via [email protected].
Alaina was more than helpful in getting my issues resolved. The SamCart team is a great group of people who actually care about helping you solve your questions and problems. I highly recommend SamCart!
Reply from SamCart2026-05-06
Thank you so much for your kind words Sally! We're so happy to hear that Alaina was able to get your issues resolved and that you felt genuinely supported throughout the process — that's exactly the experience we strive to create for every member of our community. Knowing that our team's care and dedication came through means the world to us!
Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can't wait to watch your business continue to grow on SamCart!
If there's anything else we can assist you with, please don't hesitate to reach out via [email protected].
They tried to access my debit card account and put an unauthorized charge on it. Luckily, the bank blocked the card..getting a new card.
Reply from SamCart2026-05-06
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We completely understand how alarming and stressful it must have been to discover an unauthorized charge attempt on your debit card account.
Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
SO much knowledge. A little overwhelming at times. getting it slowly but surely. Great instructors in any event .
Reply from SamCart2026-05-02
Thank you so much for your kind words Bacioni! We really appreciate you taking the time to update your review, and we're glad our team was able to resolve your payment concern quickly — that's exactly the kind of responsiveness we strive for. It's wonderful to hear that you're finding value in the depth of content and our instructors, and we totally understand that feeling of "so much to learn!" — just take it at your own pace and know we're here to support you every step of the way.
Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there's anything else we can assist you with, please don't hesitate to reach out via [email protected]
Update: after this review my case was immediately handled and got my money back with an apology. So credits for that, I’ve updated the review to three stars.
This review is about the payment proces mostly, I can’t judge the actual content but they are passionate about it and seem to know what they are doing. It has some nice AI features.
Like many other users mention, this company comes with a smooth marketing campaign in service of small entrepeneurs - and it no doubt has some good features. But its the covert strategy to pray on peoples forgetfulness that leaves a very disgenuis taste. Yes you legally agree to subscribe for 7 dollar to a years basic subscription, but if you forget about it, after a year you get charged 239 dollar. And even though they say that when you don’t use it and contact them they’ll refund, the before responsive support is not answering.
Reply from SamCart2026-05-02
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand how frustrating and disheartening it can be to face an unexpected renewal charge and then struggle to reach our support team when you needed help most.
Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
SamCart has so many cool tools for creators. But they really shine on their community. In addition to all the resources in CreatorU, other Samcart members are so great in coming to help, answering questions, and offering advice. I've seen other platforms. None of them comes close to SamCart.
Reply from SamCart2026-04-27
Thank you so much for your kind words Bill! It truly warms our hearts to hear that the SamCart community has been such a standout part of your experience — there's something truly special about a group of creators who genuinely show up for one another, and we're so proud of the culture that's been built within CreatorU and beyond. Knowing that our members and resources have made a real difference for you means everything to us.
Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can't wait to watch your business continue to grow on SamCart!
If there's anything else we can assist you with, please don't hesitate to reach out via [email protected].
Samcart is cool in theory but basic in execution. I signed up via an ad that told me I was getting 80+ templates for social media to post my e book with. There was about 15 templates and all of them looked like power points from the 2005. I don’t see how any of those could get you interest on any new age social media platform. The templates to create an ebook was pretty good, the execution of coming up with an idea and it designing and creating an ebook was good. The template themselves looked a little basic but would have been fine if other things worked. Every time I downloaded an ebook it was missing sections of texts, photos etc and I tried to work with customer service but after weeks of no resolution I decided to just cancel. I didn’t see the point of paying for a service that wasn’t doing what was advertised (social templates) and wasn’t creating the ebooks so I could download and sell them.
In fairness due to these things holding me back I never got to checking out their funnel system, so I can’t say anything on that part.
For $70 a month it’s not worth it in my opinion. If they created social media templates that actually were in this decade and fixed issues with ebooks not downloading and maybe had books look a bit more polished, it would be. Again, cool In theory.
Reply from SamCart2026-04-27
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand how frustrating it must have been to encounter discrepancies between the advertised templates and what was available, experience ongoing issues with ebook downloads, and feel unsupported after weeks of working with our team without resolution.
Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Patricia is fantastic, patient, knowledgeable and simply the best!!!!!
Reply from SamCart2026-04-27
Thank you so much for your kind words, Lisa! It truly warms our hearts to hear that Patricia made such a wonderful impression on you — her patience and knowledge are exactly the qualities we strive to bring to every interaction, and your enthusiasm (those exclamation points say it all!) means the world to us. We'll be sure to pass along your glowing feedback to Patricia so she knows the impact she's had!
Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can't wait to watch your business continue to grow on SamCart!
If there's anything else we can assist you with, please don't hesitate to reach out via [email protected].
Feels like they overpromise in their ads and underdeliver. So clunky and painful to get started. None of the features appeared in my dashboard. AI customer service bot responds until you reach a dead end and it sends the problem to a human. Add ons that they say are add ons like typeset aren't actually add ons and require a second paid subscription. Just seems really clunky. Pretty much wasted a day trying to even access the bloody features. On a positive - the AI content creation bot is VERY good.
Reply from SamCart2026-04-09
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand how frustrating it can be to spend a full day navigating onboarding challenges, encounter missing dashboard features, and discover unexpected subscription requirements for add-ons like Typeset — and we sincerely apologize for that experience.
Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would love to better understand how we can improve our product to better serve you and future entrepreneurs.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Don't Buy into Brain Moran Business opportunity as Sam Cart, Creatoru.com
Brain Moran has no Integrity and Very Dishonest and Scammer, I Ernie Ramos Bought into Sam Cart Business Opportunity on December 29.25 the Business Opportunity was Very difficult and very complicated to use not user friendly, and support was not available, then on January 12.26 I Requested for a Full Refund of $349.00 well within the 30 day Refund Policy, Brain Moran to this day Never email me and no response no communication, well pass more then 90 days, Brain Moran Very Dishonest, Brain Moran is Slick Talking Salesman and Internet Scammer...
Reply from SamCart2026-04-08
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand how frustrating it must be to feel that your refund request has gone unaddressed, and we sincerely apologize for the lack of communication you've experienced regarding your $349.00 refund.
Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Patricia is very helpful, always replies and answers my questions. I don't have to wait days or weeks for a reply.
Reply from SamCart2026-04-08
Thank you so much for your kind words Abel! It's wonderful to hear that Patricia has been such a reliable resource for you — knowing you can get answers quickly without long wait times makes such a difference when you're running a business. We're so glad her responsiveness has made your experience with SamCart a positive one, and we'll be sure to pass along your kind words to her!
Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can't wait to watch your business continue to grow on SamCart!
If there's anything else we can assist you with, please don't hesitate to reach out via [email protected].
I purchased $7 course March 2025. Had access to the course for whole year. Now in March 2026 big surprise! They tried to take out of my card $239. Luckily I changed my card details since my purchase and they couldn’t take money out. Inside my account there was no ‘future payments’ visible, no timing explanation of how long I had access to this course, no warnings in any shape or form of renewal approaching, no clear written information that I would be charged in 2026 while I was purchasing in 2025!!!
I now will avoid doing ANY business with this company forever!!!
Do not trust their marketing “discounts” as they come for you a year later! Quite unlawful way to do business! I have screenshots to prove.
Reply from SamCart2026-03-26
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand how frustrating it must have been to encounter an unexpected charge without clear visibility of renewal terms or advance notice in your account.
Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
I got a $239 charge, no idea who this company is and they are no responding to be but creatoru by samcart contested my credit card dispute and they charged me even though I did not agree to charges and did not get any product!
Scammed me out of my limited funds and will respond to my bank but not to me.. do not trust them.
Reply from SamCart2026-03-05
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand how frustrating it must be to see an unexpected charge and feel like you haven't received a response to your concerns.
Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Customer service is relatively non existent. After posting to the AI chat bot who could not answer my questions lead to nothing more than an email saying it would be passed to a live person, I paid for live chat support. That was a week ago. I got an email from a support person and four days later I still don't have resolution or a response saying that the issue is being worked on. What exactly am I paying for?
Update 3/4 Tech support came to the rescue and resolved the issue I was having. They were very professional and apologetic about their slow response time. Let's move forward.
Reply from SamCart2026-03-05
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand how frustrating it must be to wait over a week for support resolution, especially when you've invested in live chat support.
Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
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