Updated, Samcart Tech support Resolved Issue
Customer service is relatively non existent. After posting to the AI chat bot who could not answer my questions lead to nothing more than an email saying it would be passed to a live person, I paid for live chat support. That was a week ago. I got an email from a support person and four days later I still don't have resolution or a response saying that the issue is being worked on. What exactly am I paying for? Update 3/4 Tech support came to the rescue and resolved the issue I was having. They were very professional and apologetic about their slow response time. Let's move forward.