Your idea → AI builds it → You sell it. SamCart is the AI-powered eCommerce platform where AI writes your sales pages, designs your products, and generates your content, so you can launch faster and sell more without doing all the work yourself. Over 75,000 businesses have used SamCart to process more than $6 billion in sales. Whether you're launching your first digital product or scaling to eight figures, SamCart's high-converting checkout, 1-click upsells, and built-in revenue recovery tools help you make more from every customer. Stop juggling six different tools. Let AI do the work. Get a free trial to SamCart today, ...
Written by the business, not verified by us.
Is SamCart legit?
SamCart (samcart.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 69% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the incredibly helpful customer support team, noting that representatives go above and beyond to quickly resolve technical issues. Many people truly appreciate the patient guidance provided when navigating difficult setup processes or recovering lost content. Furthermore, buyers find the purchase process seamless and appreciate having reliable human assistance when problems arise.
However, some reviewers were not happy with delayed email responses and occasional difficulties using the software features. A few users also mentioned feeling frustrated by slow customer service replies, missing deliverables, and clunky platform navigation.
Auto-generated from all reviews of this business. For reference only.
This might help some people but I'm just really questioning their paying method. It doesn't go through a second plattform, everything gets directly charged from one click.
Be careful what you are clicking because they are also charging for you trying to get help via a chatbot
Reply from SamCart2025-07-22
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request! We would love to better understand how we can improve our product to better serve you and future entrepreneurs.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Actually is deserves a one. I had a hard time fully understanding the platform. And the informations seem to do updated. The editing flow might make some concepts easier to understand.
Costumer support was never responded to me. I havent being having access to my account for the last nearly 2 years. None of my try to contact them was successful. For the 2nd time, I was charged with no service
Reply from SamCart2025-07-22
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request! We would love to better understand how we can improve our product to better serve you and future entrepreneurs.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
I love SamCart fo so many reasons! Great software and amazing customer service when you need it! Aliana G specifically went above and beyond for me. She helped answer my question quickly and efficiently. I have tried many pieces of software over my 20+ years in digital marketing, and I have never had a better experienced than with SamCart. Highly recommend!
Reply from SamCart2025-07-22
Thank you so much for your kind words Andrea! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
Thank you so much for your kind words Bob! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
Ashley C from tech support was absolutely fabulous! She took time to understand the issue we were having with a processor integration and looped in the dev team for a deeper look. We are back up and running thanks their commitment to resolve the issue!
Reply from SamCart2025-07-22
Thank you so much for your kind words Chris! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
After testing Samcart, 1 Star is FAR Too Generous....
After testing Samcart, I wasn't the least bit surprised to see all the 1 star reviews here and clearly there's some business ethics issues with these guys, but did any of you people giving them 1 star even bother to test out the platform during your trial period or just realize how shady they were after they kept hitting your cards after you canceled?
You must not have or surely some of you would've added how much a joke the platform itself is in your 1 star reviews. Out of all the marketers online who promise the sun, moon and stars and deliver garbage once they get your money, these guys are at the top of the list!
At least CF can say they were decent at one point and still are at least somewhat decent for front end funnels, which is what they were supposed to be good at.
Samcart's business is pitched as the Mercedes of checkout pages and even those don't work. I could write a short book here on all of the over promise under deliver marketing tactics they use, and they're damn good at that at least, but the platform is a complete dumpster fire. It's pretty at first sight until you try to build a sales or checkout page.
I'll keep it short, because thanks to them I've got funnels to rebuild.
- The course app to host your courses on is ok, nothing special but simple set up. Probably because it's the first thing new customers do, but the rest of the platform is worse than I would've even thought possible.
- The checkout pages are horrendous in every way and that's what they claim to be the best at. Karta is even better, so that should tell you just how bad it really is. The order forms constantly default to let customer choose what to pay (no I didn't set it up that way), all outside HTML is blocked out by the site purposely, images can't go by or under submission forms, the bump offer boxes are hideous and have a mind of their own, plus the customer can just check the bump and the and buy it without the actual primary product being purchased. Their express forms are actually built so that the product line name and bump name appear to be the same product, just different prices and if the customer clicks the bump in that line they checkout for the price of the bump. I've barely scratched the surface here, but it's obvious that their business is built purely on marketing promises and with just enough emphasis on the platform itself to keep it up so they can keep hitting cards monthly.
I should've learned my lesson when I signed up for their AI driven slide creator that was all hype and a garbage product that Samcart would be the same, but they did a great job of dressing it up and pitching it as something it's definitely not.
Reply from SamCart2025-07-22
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would love to better understand how we can improve our product to better serve you and future entrepreneurs.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
They keep trying to charge me for an account I do not have. There records even say I do not have an account. If you cancel with them, make sure you remove your information because they will try to bully you into getting a service you don't have. The billing department does not contact you like they say they will in the email after you contact them.
Reply from SamCart2025-07-22
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request! We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
The thing that really sent me over the edge was the fact that the whole team took the entire week off due to an “event” and left their systems running with zero management or customer support. Sent an urgent email regarding a tech issue with their software and received an auto responder saying they’re out for the entire week and they’ll respond when they return. Fought with their system issues for the entire week and likely lost sales along the way. Ridiculous
Reply from SamCart2025-07-03
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We sincerely apologize for the inconvenience here - Our teams were at an all company event to connect, refresh and strategize for the rest of the year. The Support team was responding to emails as they could during this week, but we completely understand why this would be frustrating and we will take this feedback into account for any future events to make sure that we better serve our customers going forward!
Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
I see someone else had the courage to speak out about this program so I will add to it. Do not waste your time with this program. They have very deceptive sales tactics and will not be truthful with you on the sales call. No contracts, no terms and conditions--nada. They try to sell you into this world class coaching program that is going to guarantee you income and make it sound like you will get all this support. You will pay 7k or more to do a crappy little e-book. They will tell you it's done for you but when it's all done it's as if they spent 10 minutes on it with AI generated text. If you do decide to join, you will realize a few months in, you made a big mistake. I saw the AI generated response to the other negative post and that's exactly what I got in email. Report them to FTC for fraud. Companies like this need to be stopped.
Reply from SamCart2025-07-03
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
The service is easy to use and makes things seamless in my business!
Reply from SamCart2025-06-13
Thank you so much for your kind words Jennilynne! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
SamCart tech support (Samantha A) is top notch.
Very responsive - got an email response same day - with other services usually have to wait until next day at the earliest.
They were solution focused… and beyond. They solved my problem but based on my question they went a few steps beyond just solving it to explain (1) other troubleshooting steps and (2) some features that would help based on what I was attempting to do… complete with screenshots, links, details, etc.
This felt like a personal interaction and not a business transaction.
Reply from SamCart2025-06-06
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
A seamless transition of my host platform (10,000+ students) to SamCart from another site was made simple and easy by the team assigned to the transfer. Fast, professional and charming people made the daunting task so much easier. I had to do hardly anything except confirm that things were set up perfectly. My needs were accurately assessed and issues anticipated and catered for which led to issues that could have caused a problem not materialising. Having already moved my host site once before I know how much can go wrong and how much confusion there can be - this time the move over to SamCart was painless. I can't recommend them highly enough. Great Job SamCart!
Reply from SamCart2025-05-30
Thank you so much for your kind words Marie-Anne! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
The most incredible support. Kind, patient, understanding and engaged.
Reply from SamCart2025-05-30
Thank you so much for your kind words Farhana! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
Worried about the tech?
Don't be. The layout when creating your products is clear and the support team are amazing. I've had great experiences each time I got stuck. They were quick and responsive - creating videos to walk me through things personally. Amazing!
Reply from SamCart2025-05-30
Thank you so much for your kind words Julie! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
I received great customer service and feedback from samcarts customer service. It was very detailed and extremely helpful
Reply from SamCart2025-05-19
Thank you so much for your kind words Buki! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
I've been a member for 3 years and I just started to sell and create a funnel. However, with AI it's gotten a lot easier to understand all the details of how to manage a course and sales page funnel etc.
Reply from SamCart2025-05-12
Thank you so much for your kind words Andrew! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
Thank you so much for your kind words Jack! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
Alaina G., Customer support operator of SamCart was extremely kind, helpful and fast to answer my questions. It is a pleasure to have this level of support, it really makes this company stand out from the competition. You feel in good hands and not just a "number" to them, I would definitely recommend SamCart just because of their amazing customer care!
Reply from SamCart2025-05-12
Thank you so much for your kind words Massimiliano! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
I'm not a tech guy and tech has kept me from creating and selling my content online. SamCart felt like the right choice and my intuition has proven to be correct.
When I needed help, it was there. I was directed to a video that answered my questions and kept me creating. I'm a happy customer.
Reply from SamCart2025-05-12
Thank you so much for your kind words Ross! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
I had an unexpected family circumstance come up, and the Samcart customer service team was incredibly accommodating to my situation, like no other digital business was!
Reply from SamCart2025-05-12
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via [email protected].
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