I appreciate their efficiency and down-to-earth attitude
I read briefly the previous review posts. I agree with all positive ones. Yes, the agent (for my case, her name is: Christina Zhao) and the rest of the team have made efficient efforts to make bookings available in a very timely manner; more importantly, they made updates and refund available without hassle. They are nice to speak to on the phone as well. Cheers, Travel China Guide Tours!