DO NOT sign up for personal training…
DO NOT sign up for personal training you will WASTE your money. VASA fitness does not have customer service. I signed up for a 3 months personal training which is fairly pricey to get back in shape after having my little one. Half way through my personal coach that I had built a relationship and knew my goals left, the new coach was not good, he could not remember what the macro was or just not being a coach more of a spectator of me working out, fast forward and I am almost done with my training cessions and without any communication notice or anything I am going to my scheduled cession only to be told “oh yeah this trainer left two days ago” no email, no call nothing. Well I asked for a credit for this cession (membership, store whatever they could do to make up) as it was our last cession and it was completely purposeless to have a new trainer for one cession. So again waste of money. The gym said well sorry corporate said they won’t do any effort so I guess they made $45 for a service that they did not provide. Fast forward again weird charges on my account I brought it up to them on the phone and was told “oh yes you are right, we will issue you credit for the wrong charges” a week later nothing and I am told who did you talk to, we need to email corporate and ask for them to approve, like come one !
