Avoid this company
Avoid this company! They advertise free returns but do not honor that. Instead, they offer a partial refund, and to get a full refund, they expect you to destroy the shoes and send them photo proof — a completely wasteful and non-environmentally friendly option. I was hesitant to destroy the shoes because I didn’t trust what they'd say next — probably that I’m no longer eligible for a refund because they’re destroyed! Poor customer service and deceptive return policies. Stay away.