116 days still no product
I placed my order on March 3, 2025. I have inquired monthly, if not bi-weekly, for updates on my order. I received a response from Tiffany Thompson stating that she is pushing production to provide an answer on when I can expect to receive my 50mm bottle opener, and she would get back to me. With this being said, she never got back to me, and I had to make more requests. Every time I track my order, it shows 'Processing'. I ordered this for my son's Basic Training Graduation, but it didn't arrive. I was then hoping to have it for his OSUT graduation... nope, still waiting (116 days), and they have stopped responding. Funny, the Army can make an infantry soldier more quickly than this company can send me my product. I have asked for a refund, but I have heard nothing. I ordered from this company a few years ago and loved the product, but this is ridiculous. I hate the fact that I may be out $35.00 and that they are pocketing my hard-earned money. I hate to even say this, but I would not order from this company, and I hope they clean up whatever issues they are having.