Service delivered as stated
I've read terrible reviews about simba. Yet, being an al cheapo, I decided to take up their $29.90, 10Gbps with the free router plan with a 24 month contract. The sign up date online was on a sunday (22/06). Earliest NLT activation date i could choose was Thursday (26/06). I chose 3 date & time slots for NLT activation. Thursday AM slot, PM slot and Friday AM slot. After a few hours after i signed up on Sunday 22/06, i was notified by email that the NLT activation will be on Thursday. The email mentioned that there may be no need for a technician to come into my residence for this NLT activation. Thursday came and went by without any activity. On Friday morning, I received a whatsapp message from a simba technician asking whether I'll be available for the ONT installation the same day and gave me 2 timings as option. I chose the 12pm to 3pm window. Technician arrived at about 1pm on friday, did his stuff and my broadband was up and running within 10mins. Very smooth and seamless. To be frank, i don't know how good their broadband i.e. speed & stability is. But the whole process was seamless. So far so good.