I have been without internet service…
I have been without internet service for over a week now, my internet service crashed and my modem was damaged because of that too. So they finally fixed everything and gave me a new modem and a new password. So my technician today was able to walk me through fixing my doorbell and key pad for my alarm system. We had to reset everything and enter the new name and password for my modem. The young lady I worked with was very knowledgeable, professional, and very patient with me. I mess up a few times inputting the code into the key pad, but we finally got it all working and I am so happy now.