Straightforward purchase process
Straightforward purchase process, highly responsive support angels, easy detail correction process (name correction), cost-effective. Just one thing that we wish were different: it should be clear at the onset that round-trip pricing is different. My beloved was surprised to see it go up for the round-trip reservation. From a user experience standpoint, that's not a 10/10 because there felt like a bit of bait and switch there for a moment, but that's just a minor detail that would have been nice to have for us. Thanks for your help, Melodie and Honey!