Waste of money / Look elesewhere
Our firm took on a 1-year plan for PandaDoc. Shortly after signing up, we encountered a limitation that the software would only bundle a maximum of 10 documents into a signature package. Customer support is only available by "chat" or email feature (no telephone) and response times were painfully slow. Once we understood that the proposed workarounds were not suitable for our purposes and the company refused to increase the document bundling limit, we requested a pro rated refund for our plan as we could no longer make proper use of it. The company refused this request. If you plan on using this software, you should understand that there are more limitations of the software than may be advertised, the support is very poor and they stand behind their fine print and not their product.