I bought this product instead of one on…
I bought this product instead of one on Amazon because of the reviews. It now appears that the reviews must be phony. My dog actually became more aggressive with this product, and I want to return it. The company did not respond to my several emails so I contacted them via phone. They charged me $13 to ship the product initially this is double what it should have cost. I respectfully asked them to send me a shipping label to return the product because I had surgery and I am unable to drive until after the warranty period is over. They refused and they also refused to allow me to speak to anybody else at the company ie management. They did offer me $10 to not return it, but they would not offer me a label to return it. So it appears that this product and their company is just a scam. I guess I’ll have to continue buying everything on Amazon where I know I can get a refund if something does not work.