The bike has a weak battery.
The bike looks and feels great. Instructions were a little confusing at first as there were a few extra screws and brackets included in the box. Initials test rides was perfect. After my son rode the bike to go to school he told me the battery was dying quick. Sure enough he only got 19 miles on the first charge. Than as we took pictures for proof he only got 38 miles on the second charge. Not even close to the 60-80 miles per charge that is advertised on the Himiway website. Customer service has been quick to respond but we will see if they fix the issue. The return policy is ridiculous as well. You must retain the original box and packaging lin order to get a full refund not to mention you will also be charged $200 return fee. Had I known, it would have been this way after only two weeks of owning the bike perhaps I would have kept the packaging. Let's just see how this customer service goes. All in all, love the bike just not the weak battery life.