AVOID THIS COMPANY
I’m giving this one star because there’s no option to give zero. They don’t deserve even that. They have pushed me to the limit. I've been treated with nothing but disrespect, incompetence, and complete disregard for customer service. - First, I signed up and paid for 30 days of service. Then I was told I needed to come back once I had my student pass. Fine. I returned after 2 days, and after everything was set up, they suddenly told me I had to pay again because "it was like starting from zero." What kind of logic is that? So already paid 20$ instead of 10$/month. - The coverage is just horrible. I get no signal in most places, and WhatsApp calls don't work at all when I'm using their internet. Not to talk about Instagram, or youtube. - Then, when I wanted to leave after all this nonsense, they said I had to stay a minimum of 30 days. So I waited. Once the 30 days passed and I asked to transfer to another provider, they told me my account was now inactive and I’d need to pay another $10 just to reactivate it and be able to leave. - Customer service? A complete joke. They take ages to respond, and when they do, they offer zero help. This company is either completely incompetent or actively trying to scam people. Either way, do yourself a favor and stay far away.
