Smart Band 10 ignores low-intensity workouts — not a luxury, but a core failure
I bought the Xiaomi Smart Band 10 on launch day to monitor my health and daily workouts more accurately. I follow calm, joint-friendly routines (Pilates, stretching, yoga, bodyweight exercises, gentle aerobics) for 30–40 minutes each day. I aim to care for my body and health — and expected the device to reflect that. Problem: The band does not recognize these low-intensity sessions, even when manually started. As a result, my activity and vitality scores remain almost zero. Ironically, simple actions like crossing the street or climbing stairs register as activity — but my intentional, beneficial workouts do not. I’ve contacted support twice: 1. First reply: suggested to reboot the device and consult the manual. 2. Second reply: directed me to leave feedback in the app. No technical investigation, no escalation, no promise of future improvement. This is not a whim or luxury. If Smart Band 10 doesn’t count low-intensity workouts, it’s simply useless for people who do them. I expected a future update to improve sensitivity to these workouts, at least in manual mode — but Xiaomi didn’t even acknowledge that need. — Oleksandra B.