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lupe bettis

United States

2 Reviews
1 Reads
0 Useful

2 reviews

Jollynova

Problem Resolved

After some communication with Jolly Nova they have been very gracious and are now refunding me the price of a pair of eyeglass frames that my eye doctor’s lab were unable to put my prescription into. I had previously given them just one star but I’m happy to say that they are not out to take money from those of us who don’t have it to throw away. THANK YOU JOLLY NOVA, you really are are reputable company. I only wish the frames would have worked for me…best lightweight frames I’ve ever seen. Lupe B.

2025-07-12
Jollynova

Hard to do returns. Bought some frames which I really like…

Bought some frames which I really like because they’re the lightest frames I’ve ever bought. But when I submitted them to my eye doctor to fill my prescription, their lab said they couldn’t use the frame. I contacted Jolly Nova for a refund which would be very expensive to do so because they said I would have to return to China. That’s not easy for me since I’m retired on a fixed income.

2025-07-11